Due to the perishable nature of our products, returns or exchanges are not accepted. We want every customer to be a happy customer. If you are not satisfied with your order please contact our Brownie Concierge at smallbatch@butterflybakeshop.com or call (212)686-2253 so that we can review your individual concern. Please provide a photo and detailed description of your experience, and we will do our best to help!
